Treatment process: Bye Bye Build Up – use once a week all over your scalp and if needed use it as second time during the week on patches only. Apply to your dry scalp and leave for 5 minutes. Each week increase the duration you leave it on by 1 minute until you reach a maximum of 10 minutes. Rinse really well when the time is up and do one shampoo with Nioxin, massage in and leave on for 2-3 minutes before rinsing well. Towel dry and use a fine tooth comb to lift any softened build up off the scalp. After this shampoo a second time and then condition scalp and hair, again leave it on for 2-3 minutes before rinsing well. On towel dried scalp apply eco foam 10 to the scalp where the plaques have been removed or eco foam 30 if any areas where difficult to remove or on the skin behind the ears, on the neck etc. Use nioxin as often as you need to clear the scalp, especially in the beginning. When the scalp is clearer use the Juniper shampoo and Therapeutic conditioner and save the nioxin for when you really need it. I forgot to mention that prolonged use of the same products can cause them to lose effect over time so holding back when you don’t really need them and alternating will keep them effective long-term. Apply eco foam daily will really help to keep the scalp hydrated. When you’re happy your scalp is under control, introduce the watermans hair loss product. Like I said your hair will return on its own but this will really speed up the process. Many thanks, Teresa