Process: Apply Bye Bye Build up once or twice a week. Start by leaving it on for 2-3 minutes and increase by 1 minute each week until you reach 10 minutes. If you are apply it twice a week use it for the same amount of time e.g 5 minutes. When you have built up the time past 5 minutes, do it on a sunday for 6/7/8/9/10 minutes and a second time during the week for 5 minutes. Rinse well and always shampoo afterwards. Shampoo every day or every second day. Focus your shampoo on your scalp and leave the second shampoo on for 2-5minutes. Apply your conditioner to your scalp and leave on for2-3minutes. Use a separate conditioner for your ends if you wish. Both can go on at the same time and be rinsed off together. When your scalp is feeling calmer in 2-3 months time you can alter this shampoo with the juniper shampoo. After every hair wash apply calming spray and massage in and then layer with eco foam 10. (Forgot to mention a few drops of baomed oil can be mixed in with therapeutic conditioner to again reduce inflammation and to heal the scalp. It can also be used neat on the scalp as an overnight treatment to aid healing, its oily so it will need to be shampooed out the following day.